Smart Service Design

As Construction 407 strives for practicality and efficiency, our service design, with our clients at the heart of it, is one of the finest in the industry. Our service design is flexible enough that it adapts to the nature of our clients’ needs. Our different departments align differently to accommodate to the primary scope of the task.

In design build projects (Fig.1), the contact point between Construction 407 and the client is the technical/design team. A tricommunication channel is formed between the technical team, the project management/execution team, and the tendering team, and at the back end, the R&D and the procurement teams both support the process.

However, In contracting projects (Fig.2), the contact point between Construction 407 and the client is the project management/execution team. In this case, the technical team plays a supporting role in deciphering any ambiguities within the blueprints that are provided by the client. And still, other functions play their role in the back end.

This service design optimizes the coordination efforts by unifying one primary communication channel for the client that is determined according to its needs, and eliminating unnecessary ones, which facilitates smoother communication and data swap between Construction 407 and its clients.